Benbria's mission is to help locations-based operations be loved by their customers and employees alike. Benbria helps brands build meaningful relationships through the use of real-time experience management technology and modern techniques including omni-channel engagement and conversational experiences.
Benbria is a leader in customer experience and engagement solutions, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of channels of engagement, the Loop Experience Platform enables brands to capture feedback and insights related to customer experience including loyalty, satisfaction and effort, engage with customers to convert and recover, and motivate frontline employees to improve operations, reduce customer churn and increase loyalty.
With over 10 years of experience in over 20 countries and a network of partners, Benbria offers both global reach and local expertise in a variety of industries.
Benbria is seeking an entry-level Customer Support Specialist to join our team in Ottawa, Ontario. This role will provide world-class technical support to ensure the overall success of customers in multiple time zones. Working with a team of Benbrians, the successful candidate will delivery superior technical support for customers.